Dear Customer,
Thank you for your interest in the Upgrade Redemption Program.
It appears that we have not received a copy of your Proof Of Purchase (POP); however, due to a large volume of orders, we are experiencing a backlog in processing proofs of purchase.
If we contacted you for a POP in error, and you have already submitted it, we apologize for any inconvenience our automated system may have caused you.
If you have already emailed, faxed, or mailed a copy of your POP, you do not need to resubmit more than once.
If you have not emailed, faxed, or mailed a copy of your POP, please submit a copy via the instructions listed below.
To facilitate the order release process, it is critical that you include your order confirmation number when submitting your proof of purchase. We cannot complete your order until we have received this information.
Email: email a scanned copy of the confirmation page and a copy of your receipt to: [email]MSTUPVISTANA@moduslink.com[/email] with the following in the subject line: Upgrade Redemption Center POP
Fax: Fax the web confirmation page and a copy of your receipt to: 801-431-5616
Mail: Mail the web confirmation page and a copy of your receipt to:
Technical Upgrade Program
P.O. Box 1918
Orem, UT 84059-1918
Regards,
The Upgrade Redemption Center
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