Endlich ist die Lösung da, kam grad per Mail und ich habe nach Durchführung der Anweisung wieder Zugriff auf meine Daten. Frohe Ostern!
Der lokale Zugriff wurde ermöglicht (habe nicht verstanden, warum das nicht schon vor einer Woche passiert ist?)
Der lokale Zugriff wurde ermöglicht (habe nicht verstanden, warum das nicht schon vor einer Woche passiert ist?)
Important update about access to your files |
Dear My Cloud Home customer, We are currently experiencing a service interruption that is preventing files access and use of the applications provided for your product, including the mobile, desktop, and web apps. During this service interruption, you may now access files stored locally on your device using a feature called Local Access. The Local Access feature allows you to directly access your personal files from a Windows or MacOS computer that is connected to the same network as your device. To enable Local Access, use your favorite browser and connect to your device’s Dashboard. Then enable the Local Access feature and create a new Local Access account. For more detailed instructions and walk-thru video, visit this knowledge base article. We continue to make every effort to restore all services as quickly as possible and will provide updates as we have them. We apologize for any inconvenience and appreciate the patience of our user community as we continue our urgent efforts to restore all services. Western Digital takes customer privacy and security seriously. For more information on how we protect your privacy, please visit our Privacy Statement. |
Thank you, My Cloud Home Product Team |